Canvas Zero DocsTroubleshooting Common Issues
Having trouble with CanvasZero? Here are solutions to the most common issues our users encounter.
Extension Not Working
If the extension isn't responding:
- Make sure you're logged into your CanvasZero account
- Check that the extension is enabled in
chrome://extensions - Try refreshing the page or restarting your browser
- Ensure you have a stable internet connection
Login Issues
Can't log in?
- Double-check your email and password
- Try resetting your password if you've forgotten it
- Clear your browser cache and cookies
- Make sure you're using a supported browser (Chrome, Edge, Brave, Arc, Opera)